We asked her how come we could not order food at the outdoor bar. It opened in April, 2019 after renovations as a result of fire damage. And what do you know, the pizza has the wrong toppings. Book Grand Bear Resort at Starved Rock, Utica on Tripadvisor: See 1,911 traveller reviews, 384 candid photos, and great deals for Grand Bear Resort at Starved Rock, ranked #1 of 2 hotels in Utica and rated 3.5 of 5 at Tripadvisor. Flights Vacation Rentals Read 193 verified reviews from real guests of Grand Bear Resort at Starved Rock in Utica, rated 7.3 out of 10 by Booking.com guests. So we end up finding the outdoor bar ourselves. While we were leaving the restaurant a food manager asked us how everything is going. Expect for your front desk, they were great. My husband found 3 large screws floating at the bottom of the yellow slide. Grizzly Jack's Grand Bear Resort: Couldn't have been worse - See 1,905 traveler reviews, 384 candid photos, and great deals for Grizzly Jack's Grand Bear Resort at Tripadvisor. It gave me a chance to earn money every time I came home from school, which was great. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. As a matter of policy, BBB does not endorse any product, service or business. Kids can play at the arcade, spend the day at Grand Bear Falls Waterpark or swing the club at Canyon Creek Miniature Golf. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Popular attractions Starved Rock State Park and Deer Park Country Club are located nearby. So we go back into the hotel and go to the indoor bar area and ordered a pizza. Book the Grand Bear Resort at Starved Rock - Stay at this 3-star family-friendly resort in Oglesby. BBB is here to help. BBB remains operational and focused on serving our business community. Our spectacular resort features over 11,000 square feet of versatile event space that bring people together in fun ways. Enjoy free WiFi, an indoor pool, and a restaurant. She tells us we cannot order food only drinks. Book Grand Bear Resort at Starved Rock, Utica on Tripadvisor: See 1,909 traveller reviews, 384 candid photos, and great deals for Grand Bear Resort at Starved Rock, ranked #1 of 2 hotels in Utica and rated 3.5 of 5 at Tripadvisor. Grand Bear Falls Indoor Waterpark. Customer Reviews are not used in the calculation of BBB Rating, Location of This Business2643 N IL Route 178, Utica, IL 61373, Need to file a complaint? BBB Business Profiles are subject to change at any time. How BBB Processes Complaints and Reviews. Complementing the challenging Nicklaus design, Grand Bear offers an immaculate practice facility, and the rustic clubhouse welcomes all with a … When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Recent reviews. Grand Bear Resort at Starved Rock offers 92 accommodations with coffee/tea makers and irons/ironing boards. BBB Business Profiles may not be reproduced for sales or promotional purposes. The first problem we encountered, which I feel is the most important has to do with a few of your staffs helpfulness. BBB remains operational and focused on serving our business community. International Association of Better Business Bureaus. Two of us banged into it, which caused bleeding. Expect for your front desk, they were great. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. We ordered a pizza with a few toppings, pepperoni, sausage & green peppers. I have to let you know how disappointed we were with our stay. I understand that there is new management. Grizzly Jack's Grand Bear Resort; Business Management. Free WiFi is available in each room. I wish I would have got her name, but I was just stunned I forgot to look at her name badge. I wish I would have got her name, but I was just stunned I forgot to look at her name badge. He gave them to a lifeguard, and I saw him do nothing but throw them in the garbage! All we did was ask this red head younger gal on the first floor, how do we get to the outdoor bar area. View from The Bear course at Grand Traverse Resort. 3) Ice from the ice machine smelled and tasted like rotten eggs. And what do you know, the pizza has the wrong toppings. This Oglesby resort provides complimentary wireless Internet access. The first problem we encountered, which I feel is the most important has to do with a few of your staffs helpfulness. Flights Vacation Rentals There was no sausage, instead they put Italian beef on it??!! It was as if none of the staff knew what was going on. 913 reviews from Diamond Resorts employees about Diamond Resorts culture, salaries, benefits, work-life balance, management, job security, and more. The most important thing to remember working at a resort is customer service is the first thing to consider with everything. How BBB Processes Complaints and Reviews. But that is not an excuse for being rude and not helpful. 2) Large bolt was sticking out of the bed frame. All we did was ask this red head younger gal on the first floor, how do we get to the outdoor bar area. And now for the hotel problems - we were in room 314 We’ll guide you through the process. Our guests praise the breakfast and the helpful staff in our reviews. BBB is here to help. As a matter of policy, BBB does not endorse any product, service or business. Looking for an escape just an hour away or in your favorite vacation destination? Grand Bear Resort Discover a magical family getaway just beyond the glow of Chicago at Starved Rock's own Grand Bear Resort. Book Accommodations by Parkside Resort, Pigeon Forge on Tripadvisor: See 678 traveler reviews, 455 candid photos, and great deals for Accommodations by Parkside Resort, ranked #3 of 68 specialty lodging in Pigeon Forge and rated 4.5 of 5 at Tripadvisor. 2) Large bolt was sticking out of the bed frame. BBB reports on known marketplace practices. A child could have gotten seriously injured! Now mind you we are the only people here since it just opened at 4pm. I have had the opportunity to work at Grand Bear as a seasonal employee while I was in school. So we end up finding the outdoor bar ourselves. Contact Grand Bear Resort at Starved Rock in Utica on WeddingWire. Grand Bear Resort at Starved Rock is everything you're looking for in a family vacation. WiFi in … Look up reviews all over the Internet and they all say it is one of, if not the hardest golf course in all of Michigan. Two of us banged into it, which caused bleeding. Guests can make use of the in-room refrigerators and microwaves. We still are talking about this. Bathrooms include shower/tub combinations. My husband and I are still in shock with one of your staffs attitudes. How hard is it to just tell us to exit at the end of the hall and go and follow the road. Reviews for Grand Traverse (The Bear) Average Reviewers Score: Description: Jack Nicklaus naturally designed The Bear course at Grand Traverse Resort & Spa and it’s widely regarded as the most difficult 18-layout at an engaging 54-hole golf facility. Grizzly Jack's Grand Bear Resort; Business Management. Why did the bartender said we couldn’t order anything?!! BBB Business Profiles are subject to change at any time. So we go back into the hotel and go to the indoor bar area and ordered a pizza. What is there to do near Grand Bear Resort at Starved Rock? Her response was “I am not working right now. See 1,909 traveler reviews, 384 candid photos, and great deals for Grand Bear Resort at Starved Rock, ranked #1 of 2 hotels in Utica and rated 3.5 of 5 at Tripadvisor. 1) Hair dryer did not work. Was this review helpful? My husband and I are still in shock with one of your staffs attitudes. She said you can order anything from the bar and we would bring it out to you! While we were leaving the restaurant a food manager asked us how everything is going. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Unbelievable!! Select rooms also offer a separate living room, patio and fireplace. This is just unacceptable. Why did the bartender said we couldn’t order anything?!! We ordered a pizza with a few toppings, pepperoni, sausage & green peppers. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Customer Reviews are not used in the calculation of BBB Rating, Location of This Business2643 N IL Route 178, Utica, IL 61373, Need to file a complaint? Mr. Bill Peterson, General Manager; ... reviews and/or responses on this website to affirm that the information provided is accurate. Read more. BBB Business Profiles generally cover a three-year reporting period. My husbands side of the bed was so slanted. I did not bring mine because I called on Friday to make sure the rooms had hair dryers Reviews from Grand Bear Lodge employees about Grand Bear Lodge culture, salaries, benefits, work-life balance, management, job security, and more. Read the latest reviews for Grand Bear Resort at Starved Rock in Utica, IL on WeddingWire. Scenic Vacation Resort Next to Starved Rock State Park and Indoor Waterpark - $307 avg/night - Utica - Amenities include: Swimming pool, Internet, Air Conditioning, Hot Tub, Fireplace, TV, Satellite or cable, Washer & Dryer, Children Welcome, Parking, No Smoking, Heater Bedrooms: 3 Sleeps: 16 Minimum stay from 2 night(s) Bookable directly online - Book vacation rental 4235619 with Vrbo. You will have to ask someone else”. Located a mere 35 minutes from the Gulf Coast, Grand Bear offers a respite from the glitz and glow of downtown Biloxi. We went there because you advertise that you can order food there. BBB Business Profiles may not be reproduced for sales or promotional purposes. Reviews about Grand Bear Resort at Starved Rock “We only went for the night. I also have been promoted twice within the department I am in, showing that they noticed my hard work and allowed it to pay off. There was no sausage, instead they put Italian beef on it??!! It was as if none of the staff knew what was going on. I understand that there is new management. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Recommended spots to visit include Starved Rock State Park (3-min walk) and Matthiessen State Park (11-min walk), along with Deer Park Country Club (1.5 mi) and LaSalle County Historical Society & Museum (1.7 mi). 4 Images Write Review Book a Tee Time. Nestled in natural beauty of Starved Rock State Park - one of the most breathtaking places in Illinois - Grand Bear Resort is a beautiful destination for special events, banquets, receptions and wedding celebrations. Now mind you we are the only people here since it just opened at 4pm. Unbelievable!! Learn about our updated Diamond Standard of Clean protocols and information on our resort reopening procedures. Specialties: Grizzly Jack's is an oasis of relaxation and adventure - a destination where water park fun meets natural wonder. How hard is it to just tell us to exit at the end of the hall and go and follow the road. She said you can order anything from the bar and we would bring it out to you! 12118 Turtle Cay Circle, Orlando, Florida, 32836, United States Phone: 1.800.438.2929 My husbands side of the bed was so slanted. Book Great Wolf Lodge Southern California / Garden Grove, Garden Grove on Tripadvisor: See 4,917 traveler reviews, 791 candid photos, and great deals for Great Wolf Lodge Southern California / Garden Grove, ranked #7 of 19 hotels in Garden Grove and rated 4 of 5 at Tripadvisor. BBB remains operational and focused on serving our business community. BBB Business Profiles generally cover a three-year reporting period. 1) Hair dryer did not work. This is just unacceptable. He felt like he was going to fall off the bed, so he had to sleep on the uncomfortable sofa bed. She tells us we cannot order food only drinks. Luxury 2 Bedroom 2 Bath Vacation Villa Perfect For All Occasions. You will have to ask someone else”. The on-site water park offers a pool, a lazy river, kiddie pool area and a hot tub. Recommended spots to visit include Matthiessen State Park (11-min walk) and Deer Park Country Club (1.5 mi), along with LaSalle County Historical Society & Museum (1.7 mi) and Starved Rock State Park (1.8 mi). When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Customer Reviews; Grande Villas Resort. The main event at Grizzly Jack’s Grand Bear Resort is Great Bear Falls, the 24,000 square foot indoor waterpark. My husband found 3 large screws floating at the bottom of the yellow slide. Book Online. A child could have gotten seriously injured! The resort also provides many family-friendly activities, like crafts, story time or character breakfasts. I did not bring mine because I called on Friday to make sure the rooms had hair dryers Every room at Grand Bear Resort provides a cable TV with premium satellite channels, microwave and refrigerator. 3) Ice from the ice machine smelled and tasted like rotten eggs. This exciting Illinois destination provides you with not only comfortable accommodations and a place to escape to the outside of the city, but plenty of onsite and nearby activities that ensure your family never runs into a … 3) Bed was terrible. And now for the hotel problems - we were in room 314 Browse Venue prices, photos and 18 reviews, with a rating of 4.6 out of 5 See 1,910 traveler reviews, 384 candid photos, and great deals for Grand Bear Resort at Starved Rock, ranked #1 of 2 hotels in Utica and rated 3.5 of 5 at Tripadvisor. What is there to do near Grand Bear Resort at Starved Rock? The kids enjoyed the water park for the limited time we were able to be in it due to covid. We’ll guide you through the process. BBB reports on known marketplace practices. Read more. - $170 avg/night - Deer Park - Amenities include: Swimming pool, Internet, Air Conditioning, Hot Tub, Fireplace, TV, Satellite or cable, Washer & Dryer, Parking, No Smoking, Heater Bedrooms: 2 Sleeps: 9 Minimum stay from 2 night(s) Bookable directly online - Book vacation rental 4245355 with Vrbo. We walk down there and sit at the bar and ask the bartender if we can see a menu. Book Online. Grand Bear Resort at Starved Rock, Utica: See 1,911 traveller reviews, 384 photos, and cheap rates for Grand Bear Resort at Starved Rock, ranked #1 of 2 hotels in Utica and rated 3.5 of 5 at Tripadvisor. We went there because you advertise that you can order food there. 3) Bed was terrible. Nestled in this natural area of Illinois, Grand Bear Resort is an oasis of relaxation and adventure - a destination where waterpark fun meets nature. I have to let you know how disappointed we were with our stay. 8317 Lake Bryan Beach Boulevard, Orlando, Florida, 32821, United States Grand Bear Resort features a wide variety of comfortable accommodations in a Northwood's setting, including Lodge Suites, Spacious Villas, and Luxury Cabins. Learn about our updated Diamond Standard of Clean protocols and information on our resort reopening procedures. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. ... A view of the 10th green at The Bear Course from Grand Traverse Resort & Spa Grand Traverse Resort & Spa. He felt like he was going to fall off the bed, so he had to sleep on the uncomfortable sofa bed. 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